Certified Service Governance Specialist

The Service Governance Specialist track is comprised of SOACP Modules 1, 2, 15, 16 and 17. The final course module consists of a series of lab exercises that require participants to apply their knowledge of the preceding courses in order to fulfill project requirements and solve real world problems. Completion of these courses as part of a virtual or on-site workshop results in each participant receiving an official digital Certificate of Completion, as well as a digital Training Badge from Acclaim/Credly.



A Certified Service Governance Specialist has demonstrated proficiency in project delivery methodologies and the definition and evolution of service governance frameworks, precepts and processes in support of organizational and technological service governance requirements. Depending on the exam format chosen, attaining the Service Governance Specialist Certification can require passing a single exam or multiple exams. Those who achieve this certification receive an official digital Certificate of Excellence, as well as a digital Certification Badge from Acclaim/Credly with an account that supports the online verification of certification status.


The Service Governance Specialist certification track is associated with the following courses and the courses can be delivered via instructor-led training.

SOACP Module 1: Fundamental SOA, Services & Microservices

This course provides an easy to understand, end-to-end overview of contemporary service concepts and technologies pertaining to modern-day microservices and service-oriented computing, as well as business and technology-related topics pertaining to service-oriented architecture (SOA).
The following primary topics are covered:
– Business and Technology Drivers for SOA, Services and Microservices
– Strategic Goals and Benefits of Service-Oriented Computing
– Plain English Introduction to Services and Microservices
– Fundamental Characteristics of a Service-Oriented Architecture
– Understanding Service-Orientation as a Design Paradigm, including the Four Pillars of Service-Orientation
– Introduction to Service Layers, Service Models and Service Compositions
– Service Inventories, Service Layers and Service API Governance and Management
– Introduction to Common Service Technologies, including API Gateways, Virtualization, Containerization
– Introduction to Cloud Computing and Cloud Services
– Adoption Impacts, including considerations for Governance, Infrastructure, Performance and Standardization
Duration: 1 Day

SOACP Module 2: Service Technology Concepts

This course focuses on modern service technologies, models and concepts that have established de facto implementation mediums for building contemporary services-based solutions. Also covered are fundamental terms, concepts and models pertaining to cloud computing and cloud-based services.
The following primary topics are covered:
– Comparing Service Implementation Mediums
– Service Roles and Service Agents
– Message Exchange Patterns and Service Activities
– Basic XML, XML Schema, JSON and JSON Schema Concepts
– HTTP Methods, Response Codes and Headers
– Basic REST Service Concepts, including Properties and Constraints
– REST Services, Contracts, Resources and Messaging
– Hypermedia and Late Binding
– Basic WSDL and SOAP Concepts
– WS-* Technologies
– Web Service Contracts, Messaging and Registries
– Cloud Computing Concepts
– Vertical and Horizontal Scaling
– Multitenancy, Elasticity and Resiliency
– On-Demand Usage, Ubiquitous Access and Measured Usage
– Public, Private and Hybrid Clouds
– IaaS, PaaS and SaaS
Duration: 1 Day

SOACP Module 15: Fundamental Service Governance & Project Delivery

Service project delivery methodologies are explained, including top-down and agile delivery. Governance technology and task types are established, along with service vitality triggers and processes. The basics of governing services, microservices and service-oriented solutions are then covered, including models and frameworks for addressing lifecycle management and individual service governance issues.
The following primary topics are covered:
– Service Project Delivery Methodologies (including top-down and agile delivery)
– Understanding Service Governance Programs, Models, and Controls
– Authoring Service Governance Precepts, Policies, and Regulations
– Identifying and Defining Organizational Roles in Relation to Governance Tasks
– Defining Service Governance Processes to Coordinate Precepts and Roles
– Service Vitality Triggers and Processes
– Establishing a Governance Program
– Governance Automation Tasks and Technology Types
– Common Service Governance Technology Products
– Basic Service Information Governance and Policy Governance
– Governing SOA Adoption Planning
Duration: 1 Day

SOACP Module 16: Advanced Service Governance & Project Delivery

This course covers a range of service governance precepts and processes, including those that address service usage, monitoring, legal data audits, testing practices, as well as service analysis, design and programming. Also addressed are SLA versioning and service policies and systems/continuous engineering and agile delivery.
The following primary topics are covered:
– Governing Service Analysis and Design
– Governing Service Design and Development
– Service Logic Design and Programming Reviews, Legal Data Audit
– Governing Service Testing and Deployment
– Service Testing Standards, Cloud Integration Testing, Service Certification and Maintenance Reviews
– Governing Service Usage, Monitoring, Discovery, and Versioning
– Runtime Service Usage Thresholds, Service Registry Centralization and Review
– Service and SLA Versioning, Service Retirement
– Advanced Service Information and Service Policy Governance
– Mapping Precepts, Processes and Organizational Roles
– Service Contract and Schema Precepts and Reviews
Duration: 1 Day

SOACP Module 17: Service Governance & Project Delivery Lab

As a continuation of course modules 15 and 16, this course allows attendees to apply the frameworks, models, practices and strategies previously covered in order to complete a set of exercises. Participants are required to solve a number of SOA governance-related problems associated with establishing project and service lifecycle governance programs, measuring and identifying weaknesses in existing governance systems, and applying service governance precepts and processes in response to business requirements.
Duration: 1 Day

  • There are no formal prerequisites for the certification exam

You can take exams anywhere in the world via Pearson VUE testing centers, Pearson VUE online proctoring and Arcitura on-site exam proctoring at your location.
You are provided with three flexible exam format options:

  • Complete Exam S90.SGO, a single combined exam for the entire Service Governance Specialist certification track. Recommended for those who want to only take a single exam that encompasses all course modules within this track.
  • Complete the partial version of Exam S90.SGO. Recommended for those who have already obtained a SOACP certification and would like to achieve the Service Governance Specialist Certification without having to be retested on SOACP Modules 1 and 2.
  • Complete one module-specific exam for each course module in Service Governance Specialist Certification track. This is recommended for those who want to progress gradually through the track and who would like to be assessed after each course module before proceeding to the next.

    • High-impact learning with case studies
    • Delivered by certified instructors
    • Targeted learning for real projects

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