Quality Management
Main differences in ISO 20000:2018
ISO 20000 – 2018. A new edition of ISO 20000 was published on 15 September 2018. ISO/IEC 20000:2018 (Part 1) is a completely revised version of the international service management standard, ISO/IEC 20000:2011 But what are the changes to the main part of the standard? ANNEX SL FORMAT The standard now Read more…